1. THE SHIELD YOU TRUST
Everyone in the business has a responsibility to each other and to our customers. Customers trust us to provide quality services as well as to keep them and their property safe, so naturally, we only employ people we can trust explicitly to do the job in hand.
2. ABOVE AND BEYOND
Trust is our hallmark and going above and beyond is our ambition. We look for ways how we can go further, going the extra mile, offering better services, surprising and delighting our customers where we can. We like everyone in our company to think, how can I do better? How can I help more? This is the way we earn and keep your trust. We truly believe by engendering a positive and customer focused environment, we all work better together as a team.
3. RESPECT
We believe in treating everyone fairly and with respect. That means being polite, helpful and most of all, treating others how you like to be treated yourself. As representatives of 4SSG, we expect those working for us to respect others as well, whether that is our customer, colleague or strangers on the street.
4. EMPOWERMENT
We like to give our staff the freedom to make judgements and the right decisions. We are not there to watch over each other so we work best when all contribute and do what is best for the common good, whether that is helping our customers or colleagues.
5. DEVELOPNMENT
We want all our staff to develop and grow as individuals. We offer staff the opportunity grow be it through new training or taking on new roles. Of course not everyone wants to reach the stars but whatever your ambition, it is our aim to help you flourish as individuals.
6. REWARD
We like to fairly reward our staff and offer perks and benefits for loyalty as well as acts which reflect our values. If you support us, we will support you too. We challenge you to find a fairer and more progressive employer.
7. SUSTAINABLE
We believe in minimising wastage and running a sustainable business. We plan to adopt electric cars and vans when practical and possible, reducing our consumption of oil. We encourage our staff and colleagues to minimise use of disposable cups, to recycle where possible and to take care to not drop litter.